Pros:
1. Low cost of entry, as there is no need for large investments in physical infrastructure or equipment.
2. Flexibility to customize the virtual tour products and services according to customer needs.
3. Potential for rapid growth, as more customers have access to the virtual tour.
4. Can reach a wider market, as customers can view the tour from anywhere in the world.
5. The ability to offer more interactive experiences through features such as video conferencing, audio commentary and 3D walkthroughs.
Cons:
1. Lack of face-to-face interaction, which can make it harder to build relationships with customers.
2. Technical difficulties or glitches can be common, as the technology is still relatively new and can be difficult to troubleshoot.
3. Security concerns may arise from having sensitive data stored on virtual tours, such as credit card information or personal details.
4. Limited control over the environment, as virtual tours are typically pre-recorded and cannot be changed in real time.
5. Potential for customer confusion, as some customers may not understand how to navigate or use the tour.
6. Difficulties with marketing and promotion, as it can be hard to reach potential customers without the right resources.
7. Limited customer support, as there is usually no one on hand to answer questions or provide assistance if needed.
8. Competitors in the market, as virtual tours are becoming increasingly and larger companies may have a bigger presence in the.
9. Potential for copyright infringement, as it is possible that someone else will produce a similar virtual tour without permission.
10. Lack of physical interaction, which can make it difficult to form close relationships with customers or create an emotional connection with them.
11. Costly for larger businesses, as the technology required to host and manage virtual tours can be expensive.