Dear Hiring Manager,
I am writing to apply for the Loan Collection Call Auditor position with ABC Bank. With my background in collections, customer service, and auditing experience, I believe that I am well-suited for this role.
In my current position as a Loan Collection Call Auditor for XYZ Bank, I’ve been able to make lasting contributions in my field. As an auditor, I have conducted call quality assurance on loan collection calls and reported any discrepancies or violations. Additionally, I have established collections procedures that are compliant with the FDCPA and other state regulations.
My customer service experience has included working closely with loan customers to ensure their payments are up-to-date and that they understand their financial obligations. I am highly adept at diffusing hostile situations and have a strong track record of maintaining customer relationships, even when there is difficulty.
I am confident in my ability to make an immediate impact on ABC Bank’s Loan Collection Call Auditor team. I am available for an interview at your convenience and look forward to discussing the position with you further. Thank you for your time and consideration.
Sincerely,
Your Name