Dear Hiring Manager,
I am applying for the position of Credit and Collections Representative at your company. With over five years of experience in this field, I have developed a keen understanding of what it takes to successfully collect payments from customers. My experience includes working with customers directly, setting up payment plans and managing delinquent accounts.
I am highly organized and efficient when it comes to staying on top of customer payments. I have experience working with both automated collections software as well as manual methods for processing payments and credit applications. My attention to detail, analytical skills and problem-solving ability enable me to achieve success in this role.
Additionally, I possess excellent communication skills which have allowed me to build strong relationships with customers over the years. My ability to empathize and understand customer needs is invaluable when it comes to collections. I take pride in providing top notch customer service while still remaining firm on payment deadlines and policies.
I am confident that my skills and experience make me an ideal candidate for the Credit and Collections Representative position. I look forward to discussing my qualifications in more detail with you during an interview.