Dear Hiring Manager,
I am writing to apply for the position of Collections Supervisor with your organization. With over 10 years of experience in collections and customer service, I believe I am an ideal candidate for this role.
My current role is that of a Collections Manager at ABC Financial Services, where I oversee all collection activities for a large portfolio of accounts. In this capacity, I am responsible for managing the daily operations of our collections department and ensuring compliance with state and federal regulations. Additionally, I have developed successful strategies to reduce bad debt and improve customer satisfaction.
I possess excellent communication skills that enable me to effectively resolve disputes and negotiate payment arrangements. My skills in data analysis have enabled me to accurately assess each account’s risk profile, leading to better collection efforts and faster recovery of past due amounts. Furthermore, I am adept at using collections software programs and databases to track customer accounts and analyze results.
I am confident that my qualifications, experience, and commitment to excellent customer service make me an ideal candidate for this position. I look forward to discussing my qualifications in further detail and am available for an interview at your convenience.
Sincerely,
Your Name